Medical Device Manufacturer Restores Supplier Confidence and Financial Credibility
Faster order-to-payment performance improved credit standing, supplier delivery reliability, and continuity of supply.
Organization
Large medical device manufacturer in Orange County.
Engagement Intent
Stabilize payment performance to improve credit standing and supplier delivery reliability.
Delayed payments created cascading supply risk
Late supplier payments damaged credit standing, created supplier delivery issues, and led to stockouts. The operational impact extended beyond finance into supply continuity and customer service.
Leadership acted to restore control and credibility
Leadership engaged EMS to reduce end-to-end order-to-payment delay, improve invoice throughput, and restore supplier confidence through dependable on-time payment performance.
Faster payment flow, improved credit standing
- ✓
68% reduction in lead time for the order-to-payment value stream
- ✓
56% reduction in invoice processing time
- ✓
Improved credit rating driven by higher on-time payment performance
- ✓
Reduced supplier delivery issues and stockout risk
Company name withheld by design.
Financial operations became an operational advantage
By restoring payment reliability, leadership improved credit standing and supplier confidence—reducing continuity risk and strengthening supply assurance.
No sales pitch. We’ll determine quickly whether there’s meaningful value to create.
EMS Consulting Group works with senior leaders to improve enterprise performance, reduce strategic risk, and build internal capability for sustained results.