Lean Healthcare Training Certificate Program


This interactive session will translate lean strategies, methods, and tools and their application to achieve the Triple Aim of the nation’s health care reform efforts. This hands-on three day certificate program will emphasize planning and implementing improvement throughout the health care continuum including ambulatory and administrative processes, beyond the inpatient settings, using lean tools and methods such as Strategy Deployment, Value Stream Mapping, 5S, Continuous Flow and Pull, and A3 Problem Solving. Upon completion, participants will receive a Lean Healthcare certificate (Certified Lean Healthcare Practitioner).

For our virtual live version of this lean healthcare certificate program, click here.  For our self-paced, online version of this lean healthcare certificate program, click here. If you would like to bring this program on-site to your facility, contact us.

Lean Healthcare Certificate (3 Days)

2024 Dates: TBD

Time: 8:30am - 4:30pm

Location: Fairfield Inn and Suites, 1929 Palomar Oaks Way, Carlsbad, CA 92011

Instructor: Darren Dolcemascolo

Provider/Program approved by the California Board of Nursing, License # CEP16798 for 24 contact hours.

Price: $1395 (early registration- 30 Days Prior) / $1595 (regular registration)


Price includes books, materials, and lunch at instructor-led sessions.

For our virtual live version of this lean healthcare certificate program that can be taken from the convenience of your home or office, click here.

Please see our refund policy here.


Lean Healthcare Learning Objectives
At the end of the three-day training program, the participants will be able to:
  • Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
  • Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
  • Understand the Lean Transformation Model from Strategy Deployment to Daily Kaizen
  • Identify 8 types of wastes in health care organizations.
  • Create a Value Stream Map for a clinical and administrative processes in the health care setting.
  • Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
  • Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
  • Understand the steps to planning and facilitating a kaizen event.
  • Apply Team Facilitation techniques to facilitate improvement activities.
  • Use the PDCA/PDSA methodology for A-3 problem solving.
  • Use basic problem solving tools including 5 Why's, Fishbone/Cause and Effect Diagram, Process Map, and Pareto Chart.
  • Use the Improvement Kata and Coaching Kata for Daily Kaizen.
  • Select appropriate measurement for success.

  • Lean Healthcare Certificate Program Outline
  • Lean and Healthcare
  • 8 types of waste for Healthcare (Clinical and Administrative)
  • Strategy Deployment Process and Metrics
  • Video and Exercise: Lean Strategy Deployment in Healthcare
  • Value Stream Mapping
  • Current State Mapping Techniques and Team Exercise
  • Future State Mapping Techniques and Team Exercise
  •  Team  Facilitation Techniques and Exercise
  • Kaizen Events Planning and Facilitation Including Team Exercise
  • A3 Problem Solving Process
  • Other Problem Solving Methods including Six Sigma DMAIC and 8D
  • Basic Problem Solving Tools for Root Cause Analysis
  • Daily Kaizen Utilizing the Improvement Kata
  • Lean Coaching Techniques / Coaching Kata
  • Kaizen Tools for Healthcare
  • Work and Process Observation / Standardized Work
  • 5S: Creating an Organized Work Environment
  • Visual Management
  • Error Proofing
  • Kanban and Materials Management
  • Breakout Session: Simulation (Batch and Queue)
  • Breakout Session: Simulation (Continuous Flow/Lean Tool Application)
  • Final Discussion: Application to Participants

  • To return to our Training page, click here.