Virtual Lean Healthcare Training Certificate Program


Our Virtual Live Lean Healthcare Certificate program includes 5 weeks of  interactive, instructor-led sessions plus self-paced online training and homework assignments in between sessions and one on one coaching. This interactive program will translate lean strategies, methods, and tools and their application to achieve the Triple Aim of the nation’s health care reform efforts. This hands-on certificate program will emphasize planning and implementing improvement throughout the health care continuum including ambulatory and administrative processes, beyond the inpatient settings, using lean tools and methods such as Strategy Deployment, Value Stream Mapping, 5S, Continuous Flow and Pull, and A3 Problem Solving. Upon completion, participants will receive a Lean Healthcare certificate (Certified Lean Healthcare Practitioner).

For self-paced, online version of this lean healthcare certificate program, click here. If you would like to bring this program on-site to your facility, contact us.

Lean Healthcare Certificate (Instructor Led Live Virtual Sessions)
Session Topics Covered
1 Course Introduction / Introduction to Lean and the Seven Wastes
2 Team Facilitation & A3 Problem Solving
3 Value Stream Mapping / Flow and Pull
4 Daily Kaizen and Kaizen Events
5 Strategy Deployment / Lean Transformation
Follow-Ups Two 1:1 Remote Coaching Sessions for each participant
In between each session, participants will complete assigned self-paced online audio/visual modules, videos, readings, and homework assignments.  Scroll down for full list of topics covered. To view a 2 minute video and learn more about how our virtual training works, click here.


2024 Dates: TBD (5 Sessions)

Time: 10:00am - 12:00pm PDT (1:00pm - 3:00PM EDT)

Location: Zoom / Your Home or Office

Instructor: Darren Dolcemascolo

Provider/Program approved by the California Board of Nursing, License # CEP16798 for 24 contact hours.

Price: $695 (early registration- 30 Days Prior) / $795 (regular registration)

Discounts: Groups of 4 or more receive 20% off

Please see our refund policy here.


Lean Healthcare Learning Objectives
At the end of the three-day training program, the participants will be able to:
  • Articulate the key success factors of implementing lean in a health care organization to improve quality and decrease cost of care.
  • Articulate the 5 principles of Lean and the 14 Principles of the Toyota Way.
  • Understand the Lean Transformation Model from Strategy Deployment to Daily Kaizen
  • Identify 8 types of wastes in health care organizations.
  • Create a Value Stream Map for a clinical and administrative processes in the health care setting.
  • Apply lean principles to create a lean future state and implementation plan using the VSM as a planning tool.
  • Apply key kaizen tools to improve productivity and quality for both clinical and administrative operations.
  • Understand the steps to planning and facilitating a kaizen event.
  • Apply Team Facilitation techniques to facilitate improvement activities.
  • Use the PDCA/PDSA methodology for A-3 problem solving.
  • Use basic problem solving tools including 5 Why's, Fishbone/Cause and Effect Diagram, Process Map, and Pareto Chart.
  • Use the Improvement Kata and Coaching Kata for Daily Kaizen.
  • Select appropriate measurement for success.

  • Lean Healthcare Certificate Program Outline
  • Lean and Healthcare
  • 8 types of waste for Healthcare (Clinical and Administrative)
  • Strategy Deployment Process and Metrics
  • Value Stream Mapping
  • Current State Mapping Techniques and Team Exercise
  • Future State Mapping Techniques and Team Exercise
  • Team Facilitation Techniques and Exercise
  • Kaizen Events Planning and Facilitation
  • A3 Problem Solving Process
  • Other Problem Solving Methods including Six Sigma DMAIC
  • Basic Problem Solving Tools for Root Cause Analysis
  • Daily Kaizen Utilizing the Improvement Kata
  • Lean Coaching Techniques / Coaching Kata
  • Kaizen Tools for Healthcare
  • Work and Process Observation / Standardized Work
  • 5S: Creating an Organized Work Environment
  • Visual Management
  • Error Proofing
  • Kanban and Materials Management

  • To return to our Training page, click here.